“CUSTOMER SATISFACTION SURVEY RESULTS”

Our customers say they use us most because of “HOW WE ARE TO DO BUSINESS WITH”. The “10” reasons most mentioned are:

IMMEDIATE FEEDBACK--- Information right away because ownership is on site & active in day to day operations.

DELIVERY--- Our delivery statistics over the last 5 years are 99.4% on time. If you factored in early deliveries we are well over 100%.

FLEXIBILITY---We operate 24 hours a day & weekends if needed. We are told we know more ways in how to get a board delivered.

INTEGRITY---We keep our promises & commitments. We treat all our customers like we would want to be treated.

MANUFACTURER DIRECT---Deal directly with our management staff.

ENGINEERING SUPPORT---While no PCB Manufacturer can guarantee they will find every design flaw, our customers tell us we ask about & find more than any other PCB Company. We NEVER make any changes to your data without your consent.

ACCESS---We always have someone available to talk with our customers. No automatic forwarding to a voice mail.

QUALITY---The most pretty board may be anything but reliable. We test every board per IPC 356 Netlist Standards. Each board is subject to “22” inspection procedures including cross sections & thermal integrity.

PRICING---The only company who offers this value proposition “ We will give you more boards for what you are paying someone else or we will give you the same amount of boards for less”

PEOPLE---Have chosen PCB as their career. All staff is cross trained & incenticized for optimum performance.

HONESTY---We are so confident that you will love our printed circuit board manufacturing services, that we even encourage our customers to check out other PCB suppliers on this list if we get backed up and can't deliver your PCBs on time. This type of trust goes a long way with our life-long customers.